FERDEC are dedicated to providing their clients with the best account management and development support. The nature of the ferdecTS® solution is one which we can rapidly respond to our customer’s needs and produce new offerings in response to market demand.

ferdecTS® support

  • Expert implementation support for ferdecTS®.
  • Deep domain and product expertise.
  • Market data expertise and understanding.
  • Test case development and execution support.

Expert industry practitioners

  • Transaction surveillance, data and C/ETRM specialists.
  • Experts in latest innovative technologies and trends.
  • Experience working with leading energy and commodity organisations.

Global reach

  • Regional offices in all of the major business centers.
  • Dedicated account management.
  • Rapid support response.

Training & support

  • Product support tailored to deployment option (premises vs SaaS).
  • Group and/or dedicated one-on-one training.
  • Help desk allowing clients to quickly log support requests.
FERDEC a CubeLogic Company

Rudower Chaussee 13 | 12489 Berlin | Germany

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