FERDEC are dedicated to providing their clients with the best account management and development support. The nature of the ferdecTS® solution is one which we can rapidly respond to our customer’s needs and produce new offerings in response to market demand.
Expert implementation support for ferdecTS®.
Deep domain and product expertise.
Market data expertise and understanding.
Test case development and execution support.
Expert industry practitioners
Transaction surveillance, data and C/ETRM specialists.
Experts in latest innovative technologies and trends.
Experience working with leading energy and commodity organisations.
Regional offices in all of the major business centers.
Dedicated account management.
Rapid support response.
Training & support
Product support tailored to deployment option (premises vs SaaS).
Group and/or dedicated one-on-one training.
Help desk allowing clients to quickly log support requests.